Legal

All of Ralect's legal documents in one place.

Customer documents

For Ralect's customers. You receive them with every quote and agree to them with the order.

General Terms and Conditions

Version 1.5, 19 October 2026

The agreements for our software and services.

Sent with every quoteRequest

Data processing agreement

Version 1.0, 30 September 2026

How we process personal data in your Ralect ONE, with the technical and organisational measures as an annex.

Sent with every quoteRequest

Service Level Agreement

Version 1.3, 30 September 2026

Response times, availability, backups and maintenance.

Sent with every quoteRequest

Security

How we protect your business data, in plain words.